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Rosemary V
Home Rosemary V
20 Dec 2019  /  by tuladm   /   0 Comments

Trinity Outdoor Living built our custom swimming pool this past summer. We interviewed four other companies and called every person on Booby’s list of references before we made our decision to give him our business. There are many reasons that Bobby Johnson and his team stood out. 1) This is the first pool we’ve owned and Bobby was extremely patient with us, listening to our design preferences and, with Zak, coming up with a pool design that met our vision. He answered all of our concerns and “what-ifs”, and made arrangements for us to see actual pools he had built. 2) Bobby’s crews are Trinity Outdoor Living employees, not subcontractors, and they’re very experienced and efficient. They showed up when they said they would, worked a full day, cleaned up after themselves, and put the property back to its original condition. 3) Bobby’s office manager is excellent – Asti is very knowledgeable, on top of the project, great at communicating and always returned our calls. 4) Bobby uses name brand equipment so that it lasts and he can minimize operating problems. 5) Bobby provided an excellent “new owner’s” manual that gave us information about the pool equipment, maintenance schedules, pool care tips, trouble shooting guide, and so much more. 6) Bobby was consistently available to answer questions and concerns; he had a great “follow through”. Once we signed with Trinity Outdoor Living, the process went smoothly and the job met the timeline Bobby had outlined at our first meeting. We’re very happy with the pool Trinity Outdoor Living built for us.